Frequently Asked Questions
DO YOU OFFER FREE SHIPPING?
Yes we offer free express postage on all orders in Australia. All orders received before 2pm AEST will be shipped the same day.
We offer overseas shipping at a flat rate of AUD$25.00 standard, or AUD$35.00 express.
WHERE DO YOU SHIP TO?
We ship our products worldwide, with the option of standard or express shipping at great rates.
All deliveries within Australia enjoy free express postage.
WHY PREMADE FANS?
All our pre made fans are hand made with great care so you don’t have to! Now you can offer volume and mega volume lashes to your clients with only classic training, and in half the time of making them yourself.
WHAT ARE YOUR LASHES MADE OF?
All our lashes are 100% cruelty free and made of the highest quality PBT fibres. All our fans are handmade with great care.
WHAT PAYMENT TYPES DO YOU ACCEPT?
We currently offer PayPal. And will also be able to provide payment options of Afterpay and Apple Pay shortly.
DO YOU OFFER BULK DISCOUNTs FOR SALONS?
Yes we do, so please send us a message and we can give you a great deal.
DO YOU OFFER ANY REWARDS?
Yes we offer Diamond Dollars. Every dollar you spend earns you Diamond Dollars which are redeemable for products.
We will also be having monthly draws to win some great prizes. Email address will be drawn at random.
DO YOU OFFER SAME DAY DELIVERY?
Yes, we offer same day free delivery to all our Bendigo customers.
WHAT ARE INNERS AND OUTERS?
Our inners and outers mixed pack are a perfect layout to keep on hand for those inner corners where you want short lashes and middle to outer where you want some extra length. The tray consists of 8mm, 9mm, 14mm and 15mm.
WHAT ARE in MIXED TRAYS?
Short and Long trays consist of 10x9mm, 20x10mm, 50x11mm, 50x12mm, 50x13mm, and 20x14mm fans.
Mega trays consist of 20x9mm, 20x10mm, 60x11mm, 60x12mm, 60x13mm, and 20x14mm fans.